About this title.

'This book is for managers who care about their people and want to succeed through them and with them' writes Pam Jones, the author of the Performance Management Pocketbook and Programme Director of the Performance Through People Programme at Ashridge Management College. Enhancing the performance of individuals and teams is a major contributor to bottom-line results. It demands the use of a range of skills and techniques in the areas of leadership, delegation, coaching, performance review, communication, performance measurement, objective-setting, motivation, empowerment, teamworking and more. Pam Jones addresses each in turn. 'A clear and concise overview of this commonly misunderstood subject', concluded the review in Croner's Reference Book For Employers.